Contact Reduce GIF Size
Get support for GIF processing, report bugs, suggest features or ask about privacy and copyright.
Support and feedback
Contact support about using the tool, processing failures, presets or feature suggestions. Business, privacy and copyright inquiries can also be sent through the listed email channels.
Include your browser, operating system, the action you attempted and the exact error. For processing issues, dimensions, approximate source bytes and frame count can help reproduce the problem. Do not include confidential GIF content or sensitive information in an initial message.
Before reporting an upload problem
Check whether the downloaded GIF opens locally, whether it is below the current attachment limit and whether the destination accepts its format. A preset does not guarantee compliance with an external service.
If the source does not load in the tool, large dimensions and frame counts may exceed the decoded-frame budget even when the stored file is comparatively small. Try a shorter or lower-resolution source created in your original editing environment.
Privacy and copyright reports
Describe the page or material concerned and provide enough information for the team to review the issue. GIF processing does not store uploaded media on a processing server, but inquiries sent by email are separate communications.
The site’s stated support policy may restrict responses to spam, promotional abuse or defamatory messages. Check the privacy policy and terms for details about website analytics, local settings and use of the service.